Deliveries and Returns

 

If your order is placed before 1pm, then our warehouse team will process this the same day.  

Orders made after 1pm will be processed the next working day. 

Please note that if you have placed your order over the weekend, then this will also be processed the next working day.

Once your order is packed, a member of our sales team will be in contact to arrange payment. Payment can be made via card over the phone or bank transfer.  

Once we have received payment, then the order will be dispatched.

Once your order is ready to ship, we will send you an invoice and a payment link. You can also make payment via bank transfer or over the phone using a credit or debit card.

Your order will be dispatched as soon as we receive payment.

 

Please see below for shipping information & prices:

Rest Of The World: Orders sent to the rest of the world are dispatched from our UK warehouse via DHL and FedEx. The delivery price depends on the country, weight and size of the parcel. Please note, most parcels will be delivered within 7-10 working days.

 

The duty prices will be owed according to your country's import fees and customs requirements.

 

RETURNS POLICY

At One Direction Clothing we offer great deals and we make it our goal to ensure that you are 100% satisfied with your purchases. Due to this, once an order has been delivered, we do not accept exchanges or returns for any goods unless they match any of the descriptions below.

We only accept refunds/exchanges for following goods:

  - Damaged goods

  - Faulty goods

  - If the item is incorrect

Please contact us on [email protected] if your item is described in the list above and you would like to arrange a refund or exchange.